Whalley-based family jeweller Sarah Layton has received national recognition for its sparkling offering to its customers.
The business was named “Multi-Brand/Fashion Jewellery Retailer of the Year” at the Retail Jeweller UK Jewellery Awards (UKJA).
The jeweller underwent an in-depth judging process which included several visits from mystery shoppers.
Their results were reviewed by a panel of 26 judges from across the industry. The awards are known as the “Oscars” of the jewellery trade and as Ruth Faulkner, editor of Retail Jeweller magazine, said: “Our rigorous judging process ensures that winning one of these awards means you are the very best at what you do.”
Leanne Rogers, co-founder of Sarah Layton, which is now in its ninth year of business, is delighted at the industry recognition and has praised the staff at the store.
She said: “As an independent retailer it means so much to us to know that the hard work we do is being recognised.
“From finding new brands to work with to making sure our customers receive the very best service possible, the team at Sarah Layton have really done us proud!”
The judges were also full of praise for the business, which they said, “showed heart, soul and likeable business personality, keeping its own identity front and centre, while still successfully retailing many big-name jewellery brands”.
Sarah Layton beat off competition from well-respected retailers including John Lewis, Argento Jewellery, Jewella and Rubirox, to lift the award at a glittering ceremony.
WNJ is delighted to be associated with any business that strives for excellence in quality merchandise and service.
In times when the retail sector is often reported as struggling to survive on the High Street it is encouraging to see how by sticking to core values and looking after the customer can still bring rewards to the independent retailer.